Frequently asked questions
Straight answers about Novo Solution — devices, POS, inventory, invoices, pricing, and getting started without expensive hardware.
Things people actually ask
Real questions from retailers comparing POS and inventory apps.
Yes — that is one of the most common setups. Put an iPad on the counter for checkout, keep an iPhone for floor selling or stock checks, and use a Mac for deeper back-office work. Everything stays in sync.
You can leave the spreadsheet behind. Add your products in Novo Solution once, then every sale, invoice, and stock change updates the same catalog — so you are not reconciling rows after closing time.
Yes. Take your iPhone or iPad with you, scan items with the camera, ring sales on the go, and keep inventory accurate when you get back to the shop. No bulky terminal to haul around.
Novo Solution is designed around modern Apple devices and cloud sync. For the smoothest experience — especially payments, online store, and multi-device sync — stay connected. If you often sell off-site, plan for mobile data on your iPhone or iPad.
Yes. Staff can work across devices while sharing the same business data — useful when one person is on POS and another is updating stock or following up with customers.
Yes. Novo Solution includes appointment scheduling, so salons, repair desks, and service-based retail can take bookings without a separate scheduling app.
Yes. Create invoices in seconds for deposits, custom orders, watch repairs, or account customers — while still using the same product and customer records as your POS.
Yes. Specialty retailers use it for detailed inventory, high-value sales, customer history, and invoices — without forcing everything into a generic grocery-style POS.
Yes. Launch a storefront connected to your inventory, start with a free subdomain, and connect a custom domain when you are ready. Your catalog stays aligned between the app and the website.
Novo Solution is built for Apple devices — iPhone, iPad, and Mac — so you get a native experience on the hardware many boutique and specialty retailers already use. It is not an Android or Windows POS app.
Yes, where Apple Tap to Pay is available on iPhone. Customers tap their contactless card or phone on your iPhone. You can still use traditional payment flows when you need them, but you do not have to buy a reader just to get started.
You can create and manage gift cards and promotional vouchers in the app — useful for holidays, store credit, and loyalty-style offers without bolting on another tool.
Yes. Novo Solution includes WhatsApp integration so your team can communicate with customers from the same business workflow — instead of juggling personal phones and lost threads.
Many tools are either storefront-first or hardware-first. Novo Solution is Apple-native and built to run inventory, POS, customers, invoices, and your online store together — without requiring an expensive terminal stack on day one.
Yes. Track inventory and operations across locations as your business grows, so stock and sales are not trapped in one device or one spreadsheet.
Most small retailers can download from the App Store, add a few products, and take a first sale the same day. There is no hardware installation project standing between you and checkout.
General
What Novo Solution is and who it is for.
Novo Solution is an all-in-one business management app for iPhone, iPad, and Mac. It combines point of sale, inventory, customers, invoices, and online store tools so retailers can run operations from Apple devices they already own.
Download Novo Solution free from the App Store, set up your business, add products, and start selling. Most retailers are up and running in minutes — no dedicated POS hardware required.
No. Novo Solution is designed to work without dedicated POS terminals. Use your device camera for barcodes and Apple Tap to Pay on iPhone where available for contactless card payments.
Yes. Download Novo Solution free from the App Store. Start with core business tools and upgrade through the App Store only when you need higher limits or advanced features.
Yes. Novo Solution follows enterprise-grade security practices. Your business data is protected with encryption and stored securely using Apple platform capabilities such as iCloud.
Product & features
POS, inventory, invoices, online store, and devices.
Novo Solution includes inventory management, point of sale, invoicing, customer management, online store tools, appointments, CRM pipelines, staff tools, barcode scanning with your device camera, and Tap to Pay support on iPhone where available.
Yes. Checkout and inventory stay connected, so every sale updates stock levels in real time across iPhone, iPad, and Mac.
Yes. You can launch a professional online storefront connected to your inventory, so in-store and online stock stay aligned.
Yes. Use the built-in camera on your iPhone or iPad to look up barcodes and QR codes — no dedicated scanner hardware required.
Yes. Capture customer details, track purchase history, and keep leads and opportunities organized in one place.
Yes for many workflows. Digital receipts and invoices reduce printer dependency, and Tap to Pay on iPhone can accept contactless payments where supported — so you can start without a full hardware stack.
Yes. Depending on your plan, Novo Solution includes email marketing tools so you can stay connected with customers alongside inventory, POS, and invoices.
Pricing & billing
Free plan, upgrades, cancellations, and usage billing.
No trial countdown trick. Download free from the App Store and use the free tier to run core business workflows. Upgrade only when you need higher limits or advanced features — through Apple billing.
Novo Solution does not require you to buy a proprietary terminal, scanner, or card reader to start. Your main investment is the Apple device you likely already own.
Yes. Novo Solution includes a free tier so you can download from the App Store and start running core business workflows before upgrading.
Paid plans unlock higher limits and advanced features. Upgrades are handled through the App Store, and you can manage your subscription anytime.
Yes. Start free and upgrade when your business needs more capacity or advanced tools. You can manage plan changes through the App Store.
No. Every plan is designed to run on iPhone, iPad, and Mac without buying dedicated POS terminals or barcode scanners.
Visit the Pricing page for current plan pricing, allowances, and billing FAQs, or compare feature limits on the Plans page.
No. Novo Solution works with the Apple devices you already own. Your iPhone or iPad camera serves as a barcode scanner, and Tap to Pay handles card payments. No expensive POS terminals, barcode scanners, or specialized equipment required.
Novo Solution works on iPhone, iPad, and Mac running a supported version of iOS, iPadOS, or macOS. If you have a recent Apple device, you are ready to go.
Use your device's built-in camera. Point it at any barcode or QR code and it is recognized instantly — often faster than traditional scanners, and you always have it with you.
Yes. With Apple's Tap to Pay, you can accept contactless payments directly on your iPhone. Customers tap their card or phone to pay. No additional hardware needed.
Yes. The free tier includes what you need to run a small business. No credit card required, no time limits, and no hardware costs. Upgrade only when you need more features.
Upgrades are handled through the App Store. Tap the upgrade button in the app and Apple handles the rest. You can manage your subscription anytime.
Yes. Cancel your subscription anytime through the App Store. Your data remains accessible, and you keep access until the end of your billing period.
Your data is stored securely using iCloud and encrypted end-to-end. We follow enterprise-grade security standards to protect your business information.
Refunds are handled by Apple through the App Store. Contact Apple Support for billing questions or refund requests.
Still have a question?
Contact support, explore features, or download free and try Novo Solution yourself.
Prefer to start now? Download on the App Store